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Ordering PolicyAll lunches must be ordered 48 hours in advance (you must place your order on Saturday to receive a lunch on Monday). Parents are encouraged to order as far in advance as the menu allows. Whenever possible we try to serve the specific lunch you order, but there are occasions when your student will be presented with an alternative that meets the nutritional requirements and your child’s specific dietary restrictions. |
Cancellation PolicyChanges and cancellations are allowed up to 2 days in advance. If you will be away on vacation or have a planned absence, please cancel your lunch order. If your child is ill and it is too late to cancel the lunch, it is very helpful if you can let the lunch staff know your child will be absent, especially if it will be for more than one or two days. Click here for details. |
Refund Policy
Any lunches cancelled with at least 48 hours notice can be credited to your school lunch account. No cash or credit/debit refunds. If we have to cancel lunches due to COVID-19, refunds will be available.
Our lunches are made 24 hours in advance, so we cannot cancel with our vendor unless we have at least 48 hours. Cancelations must be confirmed via email to the school lunch manager. Click here for details.
Non-Pickup Policy
Secondary students who are at school but fail to pick up their lunch 4 or more times over a two week period will have all pre-paid lunches canceled until the student and parent/guardian meets with an administrator.
All lunches are subsidized, and the school does not receive any reimbursement when a meal is not received by the student.
Meal Charge Policy
It is the responsibility of the parent to provide a lunch or order a lunch online for their student(s). If a student arrives at school without a lunch, they will first be directed to call home. If a school lunch is available and the parent approves, the school lunch staff will provide the student with a lunch. The unpaid meal charge (if applicable) will be added to the student’s account. Parents can pay online or at the front desk.
If the student is unable to get in touch with the parent, the lunch staff member will serve the student a lunch and add the unpaid meal charge (if applicable) to the student’s account. The lunch staff will notify the parents of the meal charge. Parents can pay online or at the front desk.
If your student has dietary or other restrictions that you would prefer we NOT serve them a school lunch, please notify lunch@apamail.org.
Unpaid Meal Charges Policy
If a student has not pre-ordered a lunch, they will be offered an alternate meal. An alternate meal contains all five components required by the NSLP. It might not be the same meal offered to other students that day.
If a student has unpaid meal charges in excess of $10, the lunch staff may offer them an emergency meal. An emergency meal will include milk, a fruit and/or vegetable, and may include a main entree.
Fundraiser Exemptions – Staff Only
American Prep does not sell a la carte foods or beverages during the school day. However, schools are allowed an exemption for up to 3 fundraisers per year.
APA Wellness Policy
This institution is an equal opportunity provider.